Technology is an inescapable part of our world today, especially when it comes to running a successful business. Gone are the days when paper and pencil did your accounting and manila folders held your filing — software has made these activities easier, more efficient, and more organized.
As a small-business owner, you may think that the price tag on some of the best new tools puts these things out of your budget, but the fact of the matter is: If you don’t invest some money on technology now, it will be to your detriment in the long run. In other words, the capital spent now is worth the operational savings in the long term. Read on for some ideas from RealOnlineCareer.com.
Computer-based training software is one of those things that can be extremely effective at improving customer service, saving money on training (as opposed to in-person lessons, since you don’t have to pay instructor fees or travel expenses), and improving employee engagement since they have full control over the learning process.
Certain training companies offer innovative ways for you to train your employees in a virtual, low-stakes setting so you can get them acclimated to your business practices without actually putting them in front of customers. As a result, businesses can improve customer satisfaction and increase revenue — because happy customers are repeat customers, and they tell their friends.
Website security tools
More than two-thirds of businesses with fewer than 1,000 employees have experienced a cyberattack, and small companies simply can’t afford to leave themselves vulnerable to these kinds of incidents. Companies need to protect themselves against malware attacks, phishing attempts, and ransomware incidents — and that means investing in tools that allow you to improve network security, as well as antivirus software that constantly monitors and protects your systems. Additionally, you should only purchase modems and routers that can help keep your information secure (read reviews and do research prior to buying one).
Online payroll services
Another thing you should consider investing in would be online software tools for payroll services. Having everything you need at your fingertips can make processes associated with payroll easier, more efficient, and more accurate, especially if you use a platform with automated activities — you won’t forget important parts of the payroll process like accurate tax filing and timely direct deposit. These tools may seem expensive but, in fact, payroll systems are some of the most affordable since they present a keen return on investment. You’re getting back time, energy, and productivity.
Payment methods that integrate with eCommerce solutions
Whether or not you intend to sell goods or services online, having a payment method that allows your customers to take advantage of digital funds is critical for staying up with the times. Using online payment methods like Google Checkout, 2Checkout, PayPal and more allow you to integrate with eCommerce platforms and give you the opportunity to improve your standing with customers by showing that you are willing to accommodate however they want to pay.
Bonus: Inventory management software
This tool allows you to track your product (and its material parts) throughout its lifecycle — from creation to sale and everything in between. Good inventory management tools also offer a way to forecast sales and help you get a hold of your supply chain without the hassle of a thousand spreadsheets — it’s all there in one single pane of visibility.
These are only a few of the solutions available to small-business owners looking to improve their relationship with technology and (most importantly) get the best ROI for their dollar.
RealOnlineCareer.com provides information and resources to help you start your own business, from freelancing to affiliate marketing. Visit the site to learn more!
Written by Guest Blogger: http://economymom.com